Optum
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Provide nursing telephonic assessment, individualized care, and care coordination for patients receiving telephonic services for Optum OB Homecare postpartum hypertension services according to Optum policies and procedures, scope of practice, and certification. You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.
Required Qualifications: Current unrestricted advanced practice nursing license for state of residence and the state of Virginia 3+ years of full-time clinical experience as an APC and willingness to apply to licensing board for approval for autonomous practice 1+ years of obstetrical nursing experience Proven exceptional communication skills (written and verbal) Proven exceptional clinical assessment skills Ability to manage patient/family conflict resolution and grievances Demonstrated ability to work with individuals with disabilities Willing to become licensed in other states as business needs arise Demonstrated technology knowledge to include desktop/laptop computer proficiency; use of analytical software, Microsoft Office, Outlook (internet and email). Attend in-services on applicable technology enhancements Preferred Qualifications: 3+ years of obstetrical nursing experience Telephonic nursing experience Independent case load management experience
Individualize patient assessments based on care/services being provided and patient need Ensure interventions respect and encourage the patient’s ability to make choices Respect each patient’s rights and conduct business in an ethical manner Educate patients and families with a systematic approach, promoting patient understanding of treatment and services, health status, coping ability and patient/family involvement in the continuum of care or service Initiate the plan of treatment/care pathway based upon the analysis of information obtained and within scope of practice and certification Coordinate care with the patient services centers, social worker and other healthcare professionals to promote the continuum of care or service Accurately communicate (written/verbal) patient status information to prescribing physician and case manager in timely manner and provide necessary clinical information to Optum pharmacists and other healthcare professionals as applicable Provide care and services to assigned caseload in an efficient, organized manner. Maintain flexibility in assignments and scheduling Modify the plan of care, as appropriate, based on re-assessment, change in prescriber orders, the patient’s need for further care or services, and the achievement of identified goals within scope of practice and certification Complete clinical record documentation per Optum policy in a timely, complete, and accurate manner Provide service-related clinical support to key physicians/hospitals through personal contacts and in- services, as directed Positively represent the Company to both internal and external customers; always maintain a professional and courteous manner Uphold the Optum core values in the conduct of work Adhere to Company privacy guidelines; ensure compliance with local, state, and federal regulations May be asked to participate in training or act as preceptor Additional duties as assigned
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