1st Call Triage

Phone Triage Nurse - Ob/Gyn

Posted on

July 5, 2025

Job Type

Role Type

Triage

License

RN

State License

California

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Company Description

Job Description

Remote Triage Nurse – OB/GYN (CA License Required) Overview: We are seeking an experienced and compassionate Triage Nurse with a background in OB/GYN outpatient or physician office care to join our remote clinical team. In this role, you will provide telephone triage and patient support for OB/GYN clinics, helping patients navigate symptoms, medication needs, and follow-up care—all from the comfort of your home. This is a critical role that ensures timely, appropriate care and supports continuity for women’s health patients.

Requirements

Active California RN license (required) Minimum 2 years of recent OB/GYN clinical experience (physician office preferred) Strong assessment, communication, and critical thinking skills Comfortable working independently in a fast-paced remote environment EMR proficiency; prior experience with triage protocols (Schmitt-Thompson preferred) Experience with prenatal, postpartum, and women’s health populations

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Responsibilities

Assess patient symptoms over the phone and provide clinical guidance using standard protocols Triage calls based on urgency and escalate as needed Collaborate with providers and care teams to coordinate timely interventions Process medication refills, referrals, and prior authorizations Educate patients on routine care, prenatal/postpartum concerns, and follow-up needs Document all patient interactions clearly in the EMR Maintain compliance with clinical protocols and HIPAA standards

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