Froedtert Health

PHONE TRIAGE RN - SECOND SHIFT

Posted on

February 22, 2025

Job Type

Full-Time

Role Type

Triage

License

RN

State License

Compact / Multi-State

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Company Description

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

Job Description

Discover. Achieve. Succeed. #BeHere Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility. This job is REMOTE, but will need to live in the WI area FTE: 0.525000 A week: Mon 1700-2300, Fri, Sat and Sun 1630-0100 B week: Mon and Tues 1800-0000 Holiday rotation

Requirements

EXPERIENCE DESCRIPTION: A minimum of five years of clinical experience in acute or ambulatory care is required. Seven or more years of clinical experience in acute or ambulatory care is preferred. EDUCATION DESCRIPTION: Professional knowledge of nursing theory and practice at a level normally acquired through completion of a minimum of two years education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required. Bachelor's degree is preferred. LICENSURE DESCRIPTION: Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact).

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Responsibilities

Responsible for triaging incoming calls to the Froedtert & Medical College of Wisconsin (F&MCW) After Hours Answering Service from patients, caregivers, or other health care providers. Triage RN assesses the patient's needs and provides appropriate clinical options through the guidance of the triage protocols which may include education regarding immediate care advice and preventative behavior. Patient calls to the After Hours Answering Service are documented using a telephone encounter in Epic, the electronic medical record.

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