Practice Transformation Specialist (Full-Time Remote, North Carolina Based)

The Practice Transformation Specialist works with Advanced Medical Homes (AMH) and Care Management Agencies (CMA) in the Alliance Health region to improve quality of care. This position serves as a consultant to provider practice staff to improve patient outcomes by enhancing skills in process improvement, team-based care, encouraging patient engagement, sharing identified practice population trends and analyzing quality data and performance measurements. The Practice Transformation Specialist also collaborates with the Alliance Health Clinical Operations team in the development, implementation, and optimization of training materials used to facilitate practice transformation in the Alliance Provider Network. This position is full-time remote. Selected candidate must reside in North Carolina. Quarterly travel for onsite meetings, trainings and site visits may be required.

Provide Support to Network Providers: Assist providers to evolve administrative and clinical workflows and processes aimed at improving outcome-based care. Educate practice’s in CQI principles and practice. Meet with providers to review performance reports and quality dashboards. Collaborate with AMHs and CMA to support integrating administrative, financial, and clinical systems and data for better performance and improved outcomes Provide Training & Coaching to Network Providers: Deliver practice-level education, training and provide providers with toolkits for improving member care. Educate providers on available resources and systems, such as JIVA and NCCARES 360 Provide customized coaching at clinical sites (e.g. community health centers, PCP offices and comprehensive behavioral health provider sites) by working with the sites to identify site-specific needs and opportunities, prioritizing areas of focus and identifying available and needed resources Create and deliver presentations on various topics Provide Data Support to Network Providers: Work with practice sites to produce reports on their progress on quality, financial, and utilization goals and share outcomes of quality and clinical measures. Support Implementation of Provider-led care management: Ensure implementation with fidelity to care model. Transparently share challenges and barriers regarding site implementation and share solutions for effectively implementing the interventions. Guide clinic staff and leadership on the implementation of best practices. Address barriers to effective implementation of improvement processes Propose solutions for practices/health centers to consider in addressing barriers Assist providers in panel management and guide providers through understanding of panel assignments Cross-department collaboration: Work as part of an interdisciplinary team to create and deliver products and services including user education and training materials, project plans, tool kits, and evaluation materials. Works with QM, Provider Network Evaluation, Care Management and Finance departments to identify areas of opportunity and improvement related to network care management entities and large primary care systems Foster relationships across teams to set up services for tailored care 34management entities