Acentra Health
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes ā making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Acentra Health is looking for a Program Director (Integrated Health Solutions) Full-time (Remote U.S.) to join our growing team. Job Summary: As a Program Director, you will be in a key leadership role in managing and overseeing healthcare programs with moderate complexity. You will ensure that programs are executed effectively, on time, and within budget. This position involves managing processes, engaging with clients and stakeholders, and coordinating efforts across cross-functional teams to deliver high-quality services that meet client expectations and organizational standards. PLEASE NOTE: * This role is contingent upon being awarded a contract. Start dates and final offers are contingent upon the contract award and final contract start dates. *
Required Qualifications/Experience: Must be available to work business hours as defined by contract within the Alaska Time Zone. Bachelorās degree in business, healthcare, nursing, social work or a related field. 10+ years of contract management experience managing related services with similar budgets, preferably in Medicaid or the healthcare industry and for a project similar in scope to this project. 10+ years of supervisory experience. Medicaid, Medicare or healthcare verticals domain knowledge. Strong knowledge of federal regulations surrounding utilization management and service authorization. Familiarity with clinical or healthcare operations. Travel up to 10%, program dependent. Preferred Qualifications/Experience: Residency within Alaska, Pacific, OR Mountain Time Zone. Masterās degree in business, healthcare, nursing, social work or a related field. Strong organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously. Effective communication and interpersonal skills to engage clients, team members, and stakeholders. Analytical and problem-solving skills to address program challenges and deliver actionable solutions. Proven ability to meet deadlines and manage program budgets effectively. Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Teams) and proven ability to learn proprietary software applications. Knowledge of government policy and structure. Knowledge of metrics, productivity measures and reporting. Knowledge of regulatory agency compliance. Knowledge of contract development and implementation. Budget and financial skills. Able to lead and manage direct reports to achieve contract deliverables. Aptitude for systems planning and prioritization of tasks. Competent communication skills (written and verbal and listening) uses appropriate interpersonal skills with variety of stakeholders. Provide ongoing monitoring and supervision to meet contract deliverables for all operations. Provide data analysis and reporting that meets the contractorās goals of quality care and cost effectiveness in a timely manner. Provide consultation to contractors on system and policy issues.
Manage and coordinate healthcare programs, ensuring the successful delivery of services, projects, and deliverables on schedule and within budget. Monitor program performance metrics, quality performance, deliverables, and budgets to ensure compliance with contractual requirements and organizational goals. Identify and address operational challenges, leveraging problem-solving skills to deliver practical solutions. Maintain strong, successful relationships with clients and key stakeholders, serving as a primary point of contact for program-related communication. Collaborate with cross-functional teams, including clinical, technical, and administrative personnel, to ensure seamless program execution. Develop and implement methods and procedures to improve program efficiency and outcomes. Manage program risk by identifying potential issues, developing mitigation strategies, and ensuring readiness for program launch and day-to-day operations. Prepare status reports and updates for internal leadership and client stakeholders. Support strategic planning initiatives to align program activities with organizational objectives and contribute to growth and innovation. Provide operational oversight and guidance to team members responsible for specific program functions or phases. Collaborate with Business Development to support new business opportunities as requested. Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. The above list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.
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