Quality Improvement Lead - Remote in Central and Southwest, Michigan

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Quality Improvement (QI) Lead supports our mission to help people live healthier lives by leading population-focused initiatives aimed at improving health outcomes, as measured by HEDIS and other key quality metrics. This role manages new and ongoing projects, implementing members, providers, and system-level interventions to close care gaps. Working in a highly collaborative environment, the QI Lead partners across functions such as Clinical, Provider Engagement, Member Experience, Compliance, and Pharmacy to drive continuous quality improvement aligned with organizational goals. If you reside in Michigan, you will have the flexibility to work remotely* as you take on some tough challenges.

Lead and coordinate quality improvement initiatives to enhance health outcomes and meet HEDIS, STARS, and other key performance metrics Manage projects aligned with regulatory, accreditation, and business requirements, ensuring compliance and continuous performance improvement Develop and implement health education and promotion programs to support member engagement and access to care Identify and address barriers to care through data analysis, literature review, stakeholder feedback, and community engagement Collaborate across departments (e.g., Clinical, Provider Engagement, Pharmacy) to align interventions with population health goals Monitor and report on performance trends; support audits, contractual reporting, and quality-related committees Facilitate Performance Improvement Projects (PIPs) and contribute to documentation such as Trilogy Documents, Population Health Plans, and Committee presentations Engage with community partners and providers to support care coordination, offer training, and drive provider-level quality improvement Serve as a clinical subject matter expert to internal teams, leadership, and external stakeholders Support special projects and manage program implementations as assigned