Regional RN Account Manager

Remedi SeniorCare is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person- centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

Join our growing team as a Regional Nurse Account Manager supporting pharmacy operations and client success across our network. In this critical role, you'll oversee a team of Account Managers, helping to guide their day-to-day activities, support customer relationships, and ensure high-quality service delivery. You’ll also play a hands-on role in driving client satisfaction, retention, and business growth by collaborating cross-functionally with pharmacy, clinical, and operational teams. Location: Remote Salary: $110,000 + Based On Experience Schedule: Day Travel Requirement: 50%

Lead and mentor a team of Nurse Account Managers across multiple pharmacy locations, providing coaching, oversight, and performance support. Partner with the Director of Account Management to build strong relationships with clients and ensure customer satisfaction and retention. Coordinate cross-functional support to meet client expectations and contractual obligations, including collaboration with operations, pharmacy, and service teams. Guide Account Managers in the delivery of educational and clinical support to assigned facilities. Ensure team members maintain regular facility visits, document client interactions in Salesforce, and manage route assignments effectively. Monitor compliance with internal policies and state/federal regulations related to pharmacy practices. Support the onboarding of new clients and transitions to automated dispensing solutions (e.g., PAXIT). Identify, investigate, and resolve client issues promptly, while ensuring timely communication and follow-up. Participate in strategic initiatives and projects to improve client services and pharmacy operations. Develop relationships with customer regional leadership to drive service quality and promote pharmacy programs.