Registered Nurse – Nurse Advice / Telephone Triage Services

VECRA, Inc. is a service-disabled veteran-owned small business (SDVOSB), woman-owned small business (WOSB), minority business enterprise (MBE) consulting firm implementing proven methodologies that help our clients drive growth, transform businesses, and innovate breakthrough ideas. VECRA’s extensive experience with innovative software applications, reporting systems, facilities and supply chain management, program management and staffing support services are always: Vigilant * Efficient * Collaborative * Responsive * Accurate

VECRA is seeking full-time and part-time Registered Nurses VECRA, Inc. is seeking qualified Registered Nurses (RNs) with demonstrated clinical expertise in telephone triage, patient assessment, health education, and remote care coordination. The ideal candidate will have experience providing patient-centered guidance through on-demand Nurse Advice and Telehealth services, utilizing evidence-based nursing protocols to ensure timely, accurate, and culturally sensitive care. The Registered Nurse (RN) will provide 24/7 telephone-based nurse triage and patient advice services for patients of the Gallup and Shiprock Service Units under the Indian Health Service (IHS). This remote position requires strong clinical judgment, excellent communication skills, and the ability to deliver safe, culturally competent care using approved nursing triage protocols. Other Work Hours: Mountain Standard Time coverage (24/7/365 operations) Employment Type: Full-Time - Part-Time - On-Call Location: Remote

Provide telephone triage and nurse advice using approved clinical protocols Assess symptoms via the Rapid Triage Screening (RTS) Model to determine urgency and disposition Offer health education, counseling, and referrals in alignment with IHS standards Document all patient encounters in the IHS Electronic Health Record (EHR) in real time Coordinate with IHS providers, pharmacies, and departments for follow-up or escalation Facilitate interpreter services for patients with limited English proficiency Maintain compliance with HIPAA, the Privacy Act, and IHS confidentiality standards Work scheduled shifts aligned with Mountain Standard Time coverage (24/7/365) operations)