Registered Nurse - Stella Health Navigator

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

The Stella Health Navigator (Registered Nurse) will work Monday - Friday, 8:00am - 5:00pm Pacific Time. The ideal candidate will be Spanish Bilingual and hold active CA state licensure. Stella Health Navigation aims to provide the guidance and care of a nurse to the plan members who need it the most. We simplify the healthcare journey, enhance partner solutions, and build trust-based relationships, supported by advanced analytics and integration with high-value partners. We are seeking a compassionate and knowledgeable Stella Health Navigator to join our team. The ideal candidate will play a crucial role in assisting our members with their health needs, understanding their health benefits, and connecting them to partner solutions. This position involves educating members on their health conditions, scheduling doctor appointments, and providing guidance on navigating the healthcare system. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful impact in the lives of our members.

Engage with members to understand their health needs and provide personalized support. Educate members on their health benefits and how to maximize them. Connect members with partner solutions and resources to address their health concerns. Schedule and coordinate doctor appointments and follow-up care. Support members by connecting them with clinical education and other resources. Serve as a liaison between members and healthcare providers to ensure seamless communication. Assist members in navigating the healthcare system and overcoming barriers to care. Maintain accurate and confidential member records and documentation. Continuous documentation and evaluation of operational processes for improvement.