Hatch Pros

Registered nurse End User Support Analyst

Posted on

December 20, 2025

Job Type

Contract

Role Type

Telehealth

License

RN

State License

Pennsylvania

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Help & Resources

Company Description

At Hatch Pros, we provide a unique blend of IT solutions and staffing services to businesses all across the USA. Our expertise lies in IT and Healthcare IT, while also serving industries like Healthcare, Banking, Software Development, Security, Automobile, Food, Finance, and Manufacturing. We don’t just fill roles — we deliver the right talent combined with technology-driven solutions that help organizations stay ahead in a fast-changing market. ⠀ Whether it’s IT staffing, professional resourcing, or end-to-end managed services, Hatch Pros is a trusted nationwide partner. By connecting skilled professionals with enterprise needs and supporting companies with tailored IT solutions, we empower businesses to build stronger teams, embrace innovation, and achieve lasting growth.

Job Description

Just an FYI – this role is focused on answering calls and supporting end users. Clinical workflow knowledge is essential, and must be RN. Vaccination / Background Check / Drug Test Background check required

Requirements

RN (must), must understand clinical workflow in Home Health Extensive experience on front and back end with Homecare Homebase End User Support Tier-2/3 support and troubleshooting

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Responsibilities

Answer calls and provide end-user support Troubleshoot issues and escalate as needed Collaborate with clinical and operational teams

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