Registered Nurse Navigator (Flex)

Prenuvo is the world's most advanced and comprehensive whole-body proactive health scan in under 1 hour, offering potentially life-saving insights (1 out of 20 patients) — with no contrast and zero radiation.

The Registered Nurse Navigator is a hybrid clinical and operational role that blends patient-facing communication with cross-functional collaboration. You'll provide high-touch support to patients undergoing imaging procedures, while working alongside internal teams to continuously improve how care is delivered. In this role, the Registered Nurse Navigator will function independently to conduct comprehensive nursing assessments of a patient's intention and understanding of Prenuvo services, to provide evidence-based guidance that prioritizes safety and satisfaction. The Flex Nurse Navigator will be responsible for inbound triage of patient questions and pre-scan counseling in addition to medical history review as it pertains to Prenuvo imaging and add on services. The ideal candidate will present with strong collaboration and communication skills while being able to function autonomously during flex hours to help manage a high volume patient load and clinical requests. The Nurse Navigator will work collectively with the Preventative Medicine Team to deliver timely, high-quality patient care through telephone triage, EMR management, and clinical support across multiple states. This role is fully remote. Candidates must be located in the US within registered Prenuvo locations and be able to work one of the following shifts: 6:30 AM – 2:30 PM EST or 10:30 AM – 6:30 PM PST, with schedules available Monday–Friday or Thursday–Monday. Flexibility to work any of these shifts is considered an asset. Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

Inbound Call Triage and Patient Navigation Conduct thorough and real-time chart review of patients who are returning calls from our nurse navigator team Support patients in understanding what to expect, how to prepare, and what their next steps may be Provide counseling as it relates to patient specific concern and answer patient questions with clarity and empathy Complete medication requests per standing order protocol Screen patient for appropriateness and safety for add on services Follow up with patients to promote comprehensive care coordination before, during, and after their journey Internal Collaboration & Influence Contribute to internal process improvements by sharing insights and identifying workflow gaps Participate in quality improvement initiatives, knowledge sharing, and feedback loops Collaborate with nursing and non-clinical team members via communication platforms to ensure closed-looped patient care Clinical Documentation & Coordination Maintain accurate and timely documentation of all patient interactions Ensure compliance with privacy standards and clinical protocols Coordinate with other members of the medical group to ensure seamless patient care