Job description
The Registered Nurse Navigator is a hybrid clinical and operational role that blends patient-facing communication with cross-functional collaboration. You'll provide high-touch support to patients undergoing imaging procedures, while working alongside internal teams to continuously improve how care is delivered.
In this role, the Registered Nurse Navigator will function independently to conduct comprehensive nursing assessments of a patient's intention and understanding of Prenuvo services, to provide evidence-based guidance that prioritizes safety and satisfaction. The Flex Nurse Navigator will be responsible for inbound triage of patient questions and pre-scan counseling in addition to medical history review as it pertains to Prenuvo imaging and add on services.
The ideal candidate will present with strong collaboration and communication skills while being able to function autonomously during flex hours to help manage a high volume patient load and clinical requests. The Nurse Navigator will work collectively with the Preventative Medicine Team to deliver timely, high-quality patient care through telephone triage, EMR management, and clinical support across multiple states.
This role is fully remote. Candidates must be located in the US within registered Prenuvo locations and be able to work one of the following shifts: 6:30 AM – 2:30 PM EST or 10:30 AM – 6:30 PM PST, with schedules available Monday–Friday or Thursday–Monday. Flexibility to work any of these shifts is considered an asset.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!
Responsibilities
- Inbound Call Triage and Patient Navigation
Conduct thorough and real-time chart review of patients who are returning calls from our nurse navigator team
Support patients in understanding what to expect, how to prepare, and what their next steps may be
Provide counseling as it relates to patient specific concern and answer patient questions with clarity and empathy
Complete medication requests per standing order protocol
Screen patient for appropriateness and safety for add on services
Follow up with patients to promote comprehensive care coordination before, during, and after their journey
Internal Collaboration & Influence
Contribute to internal process improvements by sharing insights and identifying workflow gaps
Participate in quality improvement initiatives, knowledge sharing, and feedback loops
Collaborate with nursing and non-clinical team members via communication platforms to ensure closed-looped patient care
Clinical Documentation & Coordination
Maintain accurate and timely documentation of all patient interactions
Ensure compliance with privacy standards and clinical protocols
Coordinate with other members of the medical group to ensure seamless patient care
Requirements
- Active compact state RN license
Located in Pacific or Eastern Time Zone and available to work full-time flex hours either Monday - Friday or Thursday - Monday
Minimum 3 years of clinical experience, preferably in ambulatory care, radiology, oncology, or concierge settings
Minimum 2 years of remote nursing experience in addition to the 3 years of clinical experience
Certifications in radiology-related and/or oncology-related nursing
Strong background in patient communication, education, and relationship-building over the phone and video
Experience working cross-functionally within healthcare or digital health teams
Ability to thrive in a fast-paced, startup environment—comfortable with ambiguity, pivots, and iterative work
Clear, professional written and verbal communication skills
Confidence using clinical software, telehealth platforms, and productivity tools
Demonstrated systems thinking and eagerness to contribute to continuous improvement
A warm, calm presence and a commitment to patient-centered care
Passion for Prenuvo's mission and excitement to build something new
About Prenuvo
Prenuvo is the world's most advanced and comprehensive whole-body proactive health scan in under 1 hour, offering potentially life-saving insights (1 out of 20 patients) — with no contrast and zero radiation.
