VECRA Inc
VECRA, Inc. is a service-disabled veteran-owned small business (SDVOSB), woman-owned small business (WOSB), minority business enterprise (MBE) consulting firm implementing proven methodologies that help our clients drive growth, transform businesses, and innovate breakthrough ideas. VECRA’s extensive experience with innovative software applications, reporting systems, facilities and supply chain management, program management and staffing support services are always: Vigilant * Efficient * Collaborative * Responsive * Accurate
VECRA is seeking full-time and part-time Registered Nurses VECRA, Inc. is seeking qualified Registered Nurses (RNs) with demonstrated clinical expertise in telephone triage, patient assessment, health education, and remote care coordination. The ideal candidate will have experience providing patient-centered guidance through on-demand Nurse Advice and Telehealth services, utilizing evidence-based nursing protocols to ensure timely, accurate, and culturally sensitive care. We are seeking skilled and compassionate Registered Nurses (RNs) to provide telephone triage and nurse advice services in a remote telehealth environment. The Nurse Triage RN will assess patient symptoms over the phone, determine the appropriate level of care using clinical protocols, provide health education, and document all interactions in the electronic health record (EHR). This role requires strong clinical judgment, excellent communication skills, and the ability to deliver patient-centered, culturally sensitive care.
Active Registered Nurse (RN) license in at least one U.S. state or territory. Minimum of 2 years of recent experience in emergency, urgent care, or telephone triage. Proficiency in nursing triage protocols and clinical algorithms. Strong communication and critical-thinking skills for remote clinical assessment. Knowledge of HIPAA, Privacy Act, and patient confidentiality practices. Proficiency with electronic health record systems (EHRs). Ability to work flexible hours, including nights, weekends, and holidays. Preferred Qualifications Experience with telehealth or nurse advice call center operations. OTHER: Work Hours: Mountain Standard Time coverage (24/7/365 operations) Employment Type: Full-Time - Part-Time - On-Call Location: Remote
Provide telephone triage and nurse advice using approved clinical protocols. Assess symptoms via the Rapid Triage Screening (RTS) Model to determine urgency and disposition. Offer health education, counseling, and referrals in alignment with IHS standards. Document all patient encounters in the IHS Electronic Health Record (EHR) in real time. Coordinate with IHS providers, pharmacies, and departments for follow-up or escalation. Facilitate interpreter services for patients with limited English proficiency. Maintain compliance with HIPAA, the Privacy Act, and IHS confidentiality standards. Work scheduled shifts aligned with Mountain Standard Time coverage (24/7/365) operations).
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