Lifepoint
Access Point is a leading provider of healthcare-focused call center and telehealth solutions and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthierĀ® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. As we work to support physicians, health systems, ACOs, FQHCs, municipalities and healthcare technology firms, our goal is to put the patient at the center of care and deliver exceptional service and value. We interact with more than two million patients annually, and our unique combination of both clinical and non-clinical services allows us to deliver the right resource at the right time to improve the patient's medical journey and experience. Access Point's offerings are available nationwide to help improve the health and well-being of the populations we serve.
Education: Associate's degree required Bachelor's degree preferred Certifications: Basic Life Support (BLS) required within 30 days of hire Experience: Three years of related clinical experience in an acute care setting (ED or Critical Care or Behavior Health Preferred) Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, proactive decision making. Ability to establish and maintain collaborative and effective working relationships. Ability to communicate effectively in oral, written, and electronic formats. License: Registered Nurse compact license For RN's, must maintain current nursing licensure by completing applications for renewal in a timely manner and by complying with all requirements for continuing education. No nurse will be scheduled to work any shift if their nursing license has expired. It is the nurse's responsibility to ensure that the Manager of the Transfer Center Operations is notified immediately if their license status changes. Failure to comply with this requirement will result in termination of employment. Maintain current clinical skills and knowledge base by attendance at workshops and seminars, completion of mandatory continuing education, reading of professional journals, publications, and participation in professional organizations.
The RN coordinates the acceptance of patients into Lifepoint Health facilities. The Transfer Center Coordinator performs initial admission screening and acceptance using approved criteria to assure patient acceptance and admission are consistent with current protocols and procedures. The Transfer Center Coordinator works in collaboration with multiple departments within the hospital and facilitates relationships with facilities staff, physicians, and nursing staff. The Transfer Center Coordinators will work closely with the Intake or Placement Coordinator to identify, trend and report barriers to patient throughput.
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