Upperline Health Inc
A Specialty Path to Good Health Upperline Health is the nation’s largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.
Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients’ care among a team of specialists – physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs. We put patients at the center of value-based care. This position works Friday, Saturday, and Sunday from 7am - 7pm CT. About the Registered Nurse Role Upperline Health is seeking a Registered Nurse for weekends (36 hours) to support a team of clinicians in delivering complex plans of care in accordance with the patient’s health status and overall goals and values. This is a remote position, allowing for flexibility in work location. This will include a range of clinical and administrative tasks such as directly providing telephonic support to patients, families, and the team of clinic-based Nurse Practitioners. Ideal candidates will have experience working with the older adult patient population and telehealth triage experience. Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail and thrive in a collaborative environment.
Required Skills & Competencies: Candidates should be excited and energized by the prospect of working collaboratively as part of an innovative team Active Company RN licensure required; CA license a plus Minimum of 3 years of prior clinical experience required, with preference given to experience in an emergency room or home care setting Prior healthcare experience serving chronically ill patients preferred Ability to work independently and exercise sound clinical judgement with minimal supervision Strong customer-service orientation Patient, compassionate and professional demeanor required Exceptional organizational skills and ability to multi-task Self-starter with an entrepreneurial spirit and demonstrated problem solving skills Strong writing, Word, Excel, and database management skills Extremely strong work ethic Experience working in a fast-growing, rapidly changing environment
Telephonic care management with patients and their families, including triaging incoming calls and addressing and escalating urgent patient issues, as well as making proactive outgoing calls as requested by Upperline’s Providers. Provide chronic care management and transitional care management outreach, assessment and intervention to assess, identify and close clinical and non-clinical gaps in patient care. Appropriate triage and escalation of routine, urgent and emergent patient issues. Clinical care coordination with providers and specialists, including: Coordinating patient care across Upperline clinic visits, telepic encounters, and home-based visits Scheduling and coordinating appointments with PCPs or specialty providers Initiating clinical service orders on behalf of patients Initiating and tracking health plan authorization for Home Health, DME, Home Infusion and other critical services while verifying timely delivery. Medication reconciliation and management to include the following: prescription updates and refill requests, identifying potential medication issues, answering patient questions on side effects and medication conflicts, and coordinating refills in coordination with Upperline Pharmacy team. Assist Upperline providers with calendar management, as needed, to accommodate urgent or emergent visit requires in collaboration with Care Navigators. Various clinical and administrative tasks. Potentially participation in weekly interdisciplinary team meetings and clinical huddles. Other related duties as deemed necessary by Upperline Health
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