Remote Acute Care RN, Night Shift Care OnDemand

We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being. That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company — one that combines compassion, health insurance, clinical care, and technology seamlessly. We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us. If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!

We want to help members navigate the healthcare system in a better and safer way. This means getting the right care at the right place at the right time. As a triage clinical guide (nurse) you’ll be responsible for providing telephonic advice to members when they call Devoted for clinical needs. By providing clinical advice and triaging clinical concerns when members call Devoted, you can help members achieve better health outcomes. You'll serve as an advocate for these members, helping them get the care they need, and connecting them with necessary resources. Our ideal triage clinical guide (nurse) is caring, compassionate, solution-oriented and enthusiastic about providing an outstanding experience for Devoted Health’s members. This person has excellent clinical judgment and triage skills, is ready to innovate, and is excited about changing the way health care is delivered. Our clinical guides are all adaptable people who love working in a team, scrappy and resilient, supportive of colleagues. They are proud to be a part of the Devoted family creating a revolution in how care is delivered.

This is a full time, 40 hour per week night shift role. You will work three scheduled clinical shifts per week: either 6p-6:30am or 8p-8:30am EST, including weekends. Engaging with members by telephone to provide clinical advice Connecting members with the care they need, whether it be triage to providers within Devoted Medical, primary care, urgent care, emergent care. Fiercely promote our model of caring for patients like family and safeguarding our collaborative team based culture. Deliver exceptional support to patients with urgent care complaints across multiple geographies by leveraging video telehealth visits and a multidisciplinary team to keep them safely at home. Listening carefully to patients to provide medical education, answer questions and help direct patients to the next level of care they need. Working as member of team, including other RNs, nurse practitioners, physicians and medical assistants to make sure members need the care they need. Enthusiastically participating in learning sessions, team building activities, eager to grow and continue to develop personal skills and teach others.