Gentiva
We are looking for a Remote C linical Care Coordinator to join our team. This position will directly report to the Director Contact Centerand is responsible for being highly knowledgeable regarding post-acute levels of care, and an expert regarding Gentiva services including home health, hospice, and palliative care. The shift is Friday 3:30pm-12am, Sat & Sun 8pm-8:30am and Wednesday 10am-6:30pm. This is a work from home position. To support operational needs and business hours, candidates should reside in these states: Alabama, Florida, Georgia, Indiana, Kansas, Michigan, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas or Virginia.
Associate degree required. Bachelor's degree preferred Registered Nurse or LPN with professional licensure in a compact state preferred. May be required to obtain licensure in additional states as dictated by business needs. Minimum of 3 years’ post-acute experience. Home Care and hospice experience preferred Nursing background working across multiple areas of post-acute care. INTERNET REQUIREMENT: High-speed Internet connection (minimum 10 Mb/s download speed and minimum 2 Mb/s upload speed, recommended 5 Mb/s upload). Satellite based internet services are not acceptable. Excellent analytical and problem-solving skills. Ability to learn and master information related to locations and services of client. Outstanding computer skills. Good time management skills Good working knowledge of home health, hospice and palliative care services Ability to communicate effectively with empathy over the phone and while interacting with others; excellent interpersonal skills. RN, LPN, Remote RN, Remote Nursing, Remote Nurse
Makes clinical level of care determination based on discussion, medical records, and any other pertinent clinical data. Utilize a variety of tools and methods to quickly provide patient options and education including but not limited to sites of service, specialty offerings, post-acute care, and other related questions. Able to navigate healthcare options, care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources.
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