Remote Clinical Care Coordinator (LPN/ LVN)

Wellbox helps assess and improve the health outcomes of entire populations by empowering people to take a more proactive role in their total health and wellness. We provide comprehensive chronic, preventative and virtual care management solutions that leverage highly experienced licensed RNs and cutting-edge technologies to assess health risks and deliver superior clinical care. Wellbox partners with physicians, as a seamless extension of their practice, to provide end-to end chronic care management services. Wellbox is committed to creating positive healthcare experiences, enhancing patient engagement and driving better outcomes while maximizing efficiencies within pre-existing workflows and systems.

The Clinical Care Coordinator plays a vital role in supporting patients along their healthcare journey by delivering compassionate, proactive, and evidence-based care coordination in a fully virtual environment. Leveraging clinical expertise, motivational coaching, and strong communication skills, this role engages patients by phone and digital communication to assess their needs, update and monitor personalized care plans, and guide them toward achieving their physical, mental, and preventive health goals. The Clinical Care Coordinator documents all encounters in electronic health record (EHR) systems, identifies and recommends appropriate services or preventive screenings, and helps manage key administrative tasks such as medical record retrieval, appointment coordination, and insurance-related follow-ups. By combining clinical knowledge with patient-centered coaching, the Clinical Care Coordinator empowers patients to understand and follow their treatment plans, overcome barriers to care, and stay actively engaged in improving their long-term health outcomes.

Manage and support patients’ healthcare needs via phone and digital conversations. Conduct telephonic patient encounters and document care plans and care plan updates leveraging technology platforms and EHRs. Assign and contribute to care plans that address patients’ physical, mental, and preventative health needs. Virtually coach patients to reach their care goals by following medical treatment plans that include healthy eating, physical activity, stress reduction, etc. Coordinate some administrative aspects of medical record recovery, appointment management, and insurance claims. Proactively suggest services or preventive screenings relevant to each patient.