Job description
We are seeking a motivated and detail-oriented LVN/LPN to join our Remote Patient Monitoring Department (Night Shift). In this role, you will be responsible for supporting patients with real-time health monitoring, respond to alerts and deliver timely life-improving interventions, and educate and empower patients through ongoing care.
Responsibilities
- Conduct outbound phone calls to check in on patients and address health concerns (expected call volume ranges from 70 to 90 calls per day)
Handle inbound phone calls and route appropriately based on clinical urgency
Route non-clinical inbound calls to the appropriate departments across the company
Monitor and respond to Remote Patient Monitoring (RPM) alerts, escalating concerns when clinically indicated
Collaborate with providers to coordinate timely and effective patient care
Perform monthly wellness assessments and complete comprehensive chart reviews
Accurately document all patient interactions in our clinical platform in real time
Consistently meet or exceed individual and team performance metrics related to care quality, patient engagement, response times, and adherence to protocol standards
Maintain compliance with company policies and applicable regulations
Perform other duties as assigned
Requirements
- Required: Active LVN/LPN license required
Proficient with computers, EMRs, and telehealth tools
Strong communication and organizational skills
Preferred: At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus)
Work From Home Requirements
Minimum internet speed of 50 Mbps download / 10 Mbps upload
Hardwired internet connection required
Speed test submission required during the offer process
Private, HIPAA-compliant workspace
Schedule
This position operates on a 4-day work week structure, consisting of 10-hour shifts.
Must be available to work overnight hours.
Must be available to work rotating holidays throughout the year.
Requires mandatory coverage of a minimum of two (2) weekends per month.
Training Requirements
All new hires must complete a comprehensive training program:
Duration: Five weeks
Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time
Attendance is mandatory to ensure readiness prior to independently supporting patients.
About Nsight Health
At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care.
Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.
