Remote Telephone Triage Nurse (RN) – After-Hours

TEHC Healthcare, LLC Health is a 5-Star Skilled Home Care Company based in Rockledge, Florida. We are looking for an after-hours phone nurse triage. Our mission is to deliver high-quality clinical care and exceptional patient communication from the comfort of your own home. We are seeking experienced and compassionate Registered Nurses who thrive in a fast-paced, technology-driven environment and are passionate about making a meaningful impact in patients’ lives.

As a Telephone Triage Nurse, you will assess and triage patient concerns over the phone ensuring patients receive the appropriate care instructions or are referred to after-hours providers when necessary. This role is ideal for a highly experienced RN with a strong background in Skilled Home Health.

Conduct patient assessments over the phone with accuracy and empathy. Collaborate with healthcare professionals to coordinate patient care effectively. Provide support and education to patients and their families regarding care. Clearly communicate assessment findings and next steps to patients or parents/caregivers. Document detailed, accurate, and timely notes for each patient interaction. Coordinate follow-up care and ensure appropriate referrals are made. Effectively use Wellsky EMR to reschedule after hours tasks as needed. Maintain confidentiality and always adhere to HIPAA regulations.