Remote Triage Nurse - Overnight

Are you seeking integrity, purpose, and meaning in your work? Do you want to make a difference by improving access to quality addiction medicine services? Join the Headlands Addiction Treatment Services (ATS) provider team. At Headlands ATS, we are an industry leader in addiction and psychiatric services, dedicated to improving patient care in residential and outpatient addiction and mental health programs. Our team consists of compassionate healthcare professionals who are committed to delivering evidence-based care, education, and organizational improvements to historically underserved populations.

As a Remote Triage Nurse at Headlands ATS, you will play a critical role in providing high-quality care to patients dealing with addiction and mental health conditions. Working closely with our dedicated team of healthcare professionals, you will manage nursing requests, triage patient needs, and ensure seamless communication between patients, providers, and programs—all from the comfort of your home. In this role, you will utilize your clinical expertise to: Address and resolve patient care issues using established protocols within your scope of practice. Coordinate and delegate tasks such as admissions and follow-ups to providers, ensuring timely and effective care. Support providers by managing medication orders and refill requests. Serve as a compassionate and responsive point of contact for patients and programs, fostering trust and positive relationships. Schedule and Availability Friday-Sunday, 6:00 AM - 4:00 PM PST (30 hours weekly) Friday-Sunday, 4:00 PM - 2:00 AM PST (30 hours weekly)

Managing nursing requests from various treatment programs, per established protocols and within scope of practice. Triage and delegation of admissions to on-call Nurse Practitioner, Physician Assistant and/or Physician providers. Managing common patient care issues that do not require provider involvement, per established protocols. Triage and delegation of patient followup visits with appropriate providers. Assisting providers with medication orders orders and refill requests. Providing friendly, helpful, and responsive, service oriented experience for programs and patients.