RN Care Manager

Planned Parenthood Federation of America, Inc. (PPFA) Works to protect and expand access to sexual and reproductive health care and education, and provides support to its member affiliates. Planned Parenthood affiliates are separatelty incorporated public charities that operate health centers across the U.S. as trusted sources of health care and education for people of all genders in communities across the country. Planned Parenthood (PP) America’s most trusted provider of reproductive health care. Our skilled health care professionals are dedicated to offering all people high-quality, affordable medical care. The heart of Planned Parenthood is in the local community. Our 49 unique, locally governed affiliates operate health centers nationwide, which reflect the diverse needs of their communities. These health centers provide a wide range of safe, reliable health care — and the majority is preventive care, which helps prevent unintended pregnancies through contraception, reduce the spread of sexually transmitted infections through testing and treatment, and screen for cervical and other cancers. Caring physicians, nurse practitioners, and other staff take time to talk with clients, encouraging them to ask questions in an environment that millions have grown to trust. One in five American women has chosen Planned Parenthood for health care at least once in her life.

POSITION TITLE: RN Care Manager STATUS: Full Time, Exempt ANNUAL SALARY: $88,000 per year LOCATION: Remote (Must be licensed to provide care in Michigan) BENEFITS: Medical, Dental, Vision, STD, LTD. Life & ADD, 403B, Flexible Spending Account, Generous Paid Time off Program and Free healthcare at our clinics for you and your immediate family! Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations including boosters when eligible for all employees. Position Description Under the supervision of the Director of Nursing and Clinical Follow-up Manager, the RN Care Manager-Remote applies advanced skills gained through training, licensure/certification, and experience to provide care management services to patients of Planned Parenthood of Michigan throughout the state, focusing on clinical care coordination and patient advocacy.. The RN Care Manager-Remote acts as a central point of contact, connecting patients with healthcare providers, services, and resources to ensure comprehensive care and adherence to treatment plans. The RN Care Manager-Remote provides patient-centered and trauma-informed care to all patients in support of Planned Parenthood of Michigan’s “Care, No Matter What” mission. This work is conducted remotely through virtual software platforms. Weekend and holiday on-call may be required.

Review and interpret lab results and diagnostic imaging/studies per established protocols and provide timely treatment, thorough notification, education and care coordination for patients with abnormal results. Monitor follow-up of abnormal results and referrals. Recognize and report changes in patient conditions. Identify patients for care management. Initiate, implement, and evaluate care plans for complex and high-risk patient cases in collaboration with an interdisciplinary team, including physicians, clinicians, and other healthcare workers.. Prioritize care management tasks based on acuity and required follow-up. Assess patients’ care needs, barriers, and goals, and implement a timely, action-oriented care plan. Discuss results and treatment plans, and provide accurate, personalized health education.. Provide strengths-focused health coaching to empower patients to participate in care. Determine the care options available and suitable for patients and educate patients about the options. Identify and effectively utilize community resources. Coordinate external referrals to specialty care providers, services, and resources to ensure timely, high-quality care for patients who require specialized services outside PPMI. Evaluate the effectiveness of the care plan and revise as needed. Make medication and treatment plan adjustments per protocol and in collaboration with the clinician/provider. Document accurately and thoroughly. Utilize reports to identify data trends. Collaborate with leadership to develop strategies and solutions to address gaps in care and refine processes to improve care quality. Review medical records. Contribute to risk/quality initiatives and mandatory reporting for reportable conditions. Demonstrate commitment to living out and modeling PPMI’s In This Together Workplace Values and Service Standards. Integrate equity and inclusion best practices into all job functions and patient interactions. Perform all duties in compliance with all applicable laws, PPMI policies and insurance guidelines. Perform other duties and responsibilities as assigned.