Optum
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The RN Case Manager will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. If you reside in the state of Arizona, you will have the flexibility to work remotely* as you take on some tough challenges.
Required Qualifications: Current, unrestricted independent licensure as a Registered Nurse in Arizona 4+ years of clinical experience 1+ years of experience with MS Office, including Word, Excel, and Outlook Reside in Arizona Preferred Qualifications: BSN, Master's Degree or Higher in Clinical Field CCM certification 1+ years of community case management experience coordinating care for individuals with complex needs 1+ years of experience working with Medicaid and/or Medicare Experience working in team-based care Background in Managed Care DSNP experience Physical Requirement: Ability to remain stationary for long periods of time to complete computer or tablet work duties
Engage members telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
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