RN CCM Care Coordinator - Remote

Chronic Care Staffing, LLC is headquartered in Charleston, South Carolina with clients across the United States. Since 2015, CCS has worked with health systems and practices of all sizes with an industry leading clinical approach to patient health management. Our programs are designed to optimize care for patients while generating revenue for our clients. Our sister company, Millenia Medical Staffing, is a travel nursing firm that has been in business for over 25 years and is Joint Commission Certified. CCS leverages Millenia’s nationwide network of highly qualified nurses as well as its Joint Commission based hiring techniques and standards to ensure that only the highest quality team works on your behalf. CCS was one of the first outsourced providers of Chronic Care Management services in 2015, and we have since expanded our offerings to include Health Risk Assessments (HRA) for Annual Wellness Visits (AWVs), Transitional Care Management (TCM), Virtual Clinical Staff Augmentation, as well as other virtual care management services (learn more here). We take a long-term partnership approach with our clients and are flexible to develop programs to meet our clients’ needs. We always strive to set up win-win partnerships. Excellent patient care and client satisfaction are our two most important goals

The RN care coordinator is a trained professional that helps patients manage their chronic conditions by calling patients monthly. Monthly calls will include assessing current health status, educating patients about their chronic conditions, answering questions and acting as a resource between the patient and the provider, addressing any urgent patient needs, and following up on any changes in patient condition.

CCM monthly calls or verbal enrollments. Other services such as Health Risk Assessments, Transitional Care Management, Remote Patient Monitoring, etc. Communicate with patients and family members about their chronic conditions, medications, quality measures, barriers to care, and practice-specific requests. Communicate effectively with providers, staff, and other healthcare professionals. Promote adherence to a care plan developed in coordination with the patient, primary care provider, and family/caregiver(s). Increase patients’ ability for self-management and shared decision-making, and assist patients in reaching established goals. Medication reconciliation. Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing healthcare costs Represent CCS in a caring and professional manner to providers and other healthcare professionals. Comply with organizational guidelines and healthcare laws and regulations, including CMS guidelines. Be flexible and a team player. Maintain expected call volume (see Call Expectations Policy).