RN Clinical Call Center - OB/GYN

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Training is in-person at Tampa office, then transitioned to fully remote Shift: Monday through Friday from 8AM to 5PM Follows established nursing protocols and guidelines for triage to ensure safe, evidence-based care. Participates in continuous learning and skill development opportunities. Assesses patient symptoms via phone, utilizing clinical protocols to determine the appropriate course of action. Provides guidance and education on common health concerns and home care advice. Facilitates referrals and appointment scheduling to ensure continuity of care. Documents patient interactions, including symptoms, advice provided, and follow-up plans, in the electronic medical record (EMR). Monitors patient progress and promotes early intervention in acute care situations. Demonstrates professional qualities in time management, problem-solving, decision-making, and communication. Acts as an advocate for patients, addressing their needs and concerns with empathy and professionalism. Operates within applicable accrediting body protocols to deliver safe patient care. Integrates evidence-based clinical guidelines and protocols in the development of patient-centric treatment plans. Collaborates with healthcare team members to ensure cohesive care management. Other duties as assigned