RN Clinical Services Educator

Healthmap Solutions (Healthmap) is an NCQA-accredited kidney population health management company. Healthmap uses advanced technology, clinical expertise, and complex care management to improve the lives of people living with kidney disease. Healthmap also helps healthcare providers and payers achieve the value-based results they need. Our company is a diverse and growing organization committed to our clients, the patients we support, and our employees. We are champions for better health, for those who need us most.

The Registered Nurse, Clinical Services Educator plays a pivotal role in fostering the professional growth and competency of Clinical Services staff, including nurses, social workers, dietitians, wellness coaches, and non-clinical support teams. This role is responsible for assessing training needs, designing and implementing educational programs, and ensuring the delivery of high-quality learning experiences. By promoting continuous education and competency across the organization, the associate ensures excellence in clinical services and provides strategic guidance to leadership teams.

Design, deliver, and evaluate comprehensive training programs, including new hire orientation and ongoing education for Clinical Services staff Facilitate continuing education programs, track knowledge retention, and monitor progress through core competency assessments Lead the development of innovative training solutions, including self-directed learning modules, in response to emerging needs and interests Maintain accurate documentation of employee participation, skills reviews, and competency verification processes Develop and manage onboarding programs to ensure seamless integration for new clinical team members Identify opportunities for enhanced learning and orientation experiences for Clinical Services associates Collaborate with leadership on special projects and organizational initiatives Drive quality improvement efforts in educational settings and advocate for best practices in clinical training Partner with interdepartmental teams and stakeholders to align training objectives with organizational goals Participate in relevant committees and contribute to strategic discussions Perform other duties as assigned to support organizational and team objectives