RN Lead (Remote)

Maximus (https://www.maximustribe.com/) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify.

As the RN Lead at Maximus Medical Group, you will oversee and help shape the future of nursing operations within our integrated care team. This individual will serve as both a clinical and administrative leader—managing our Care Coordination team while also contributing to the development of nursing workflows and protocols. As the RN Lead, you’ll report directly to the Medical Director and work closely with the Practice Manager. You’ll be instrumental in establishing and refining the scope of practice for RNs at Maximus Medical Group, building efficient workflows, and improving the overall delivery of patient care. You’ll also serve as a frontline clinical resource, providing hands-on support through patient messaging and clinical guidance. This is a critical leadership role for someone passionate about scaling high-quality, patient-centered care in a digital environment.

Team Leadership & Oversight Lead and manage the Care Coordination team, providing coaching, feedback, and performance management. Serve as the primary point of contact for day-to-day clinical operations within the Integrated Care team. Partner with the Medical Director and Practice Manager to set team priorities and ensure alignment across departments. Clinical Care & Support Support patient messaging workflows by responding to clinical inquiries and concerns with empathy and professionalism. Assist in triaging patient concerns and coordinating appropriate follow-up care. Act as a clinical escalation point for Care Coordinators and Providers. Workflow & Protocol Development Define and evolve the RN scope of practice in alignment with Maximus’ protocols and regulatory requirements. Develop and optimize workflows for Care Coordination, lab tracking, prescription support, and other clinical operations. Collaborate with Product and Operations teams to improve tools and processes for nursing functions. Cross-functional Collaboration Liaise with Engineering, Product, and Clinical leadership to represent the voice of nursing in platform improvements. Participate in QA reviews and support onboarding/training of new RNs or care team members.