RN Program Manager - Care Management

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Department:Care Management Operations Schedule:Full Time/8-Hour Day Shift, Monday-Friday Location:Remote with about 20% travel Salary: $73,590.40 - $103,875.20 per year Eligible for an annual bonus incentive

Design, validate, and evaluate clinical care management programs (chronic disease, transitions of care, wellness/disease management) using evidence-based guidelines and URAC/NCQA standards. Serve as clinical subject matter expert (SME) for NCM workflows, regulatory compliance, and integration of Social Determinants of Health across all programs and patient education materials. Lead clinical education and onboarding, applying adult learning principles to develop and deliver training, monitor competency, and facilitate ongoing professional development and CE opportunities. Oversee clinical workflow design and documentation platform governance, translating clinical protocols into workflows, leading User Acceptance Testing (UAT), and chairing enhancement committees to ensure clinical integrity. Provide field-based coaching and mentorship, including shadowing associates, auditing documentation, and hosting office hours to strengthen clinical decision-making and performance. Partner with analytics and operations teams to ensure accurate registry logic, reporting, and evaluation of program outcomes to drive continuous improvement and meet NCM quality goals. Collaborate across specialty service lines and NCM steering bodies to align care management programs with organizational priorities and national directives.