RN Specialty Clinic, Remote/Full Time

Avel eCare is a nationally recognized leader in telemedicine, operating one of the most extensive virtual healthcare networks in the world. Based in Sioux Falls, South Dakota, Avel partners with more than 650 health systems, rural hospitals, clinics, and facilities to deliver innovative telehealth solutions. Our services span Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Clinic, Senior Care, and School Health — impacting nearly two million patients annually. For three decades, Avel has been at the forefront of healthcare innovation, developing telehealth solutions that reduce costs, save time, and remove barriers to quality care. Join our mission-driven team and help reshape the future of healthcare.

Nursing Service at Avel requires all nurses to practice at a competent level of nursing care and demonstrate a professional level of behavior in his/her role as an RN. The ANA Standards of Clinical Nursing Practice are exemplified within the service line. The RN is responsible for utilizing the nursing process to provide nursing care through innovative means for rural clinic sites through two way video technology. He/she assumes responsibility and accountability for his/her individual actions and outcomes of patient care delivered on his/her shift. General Hours of Work: Full Time, 40 hours per week Exempt/Nonexempt: Non-Exempt Department/Unit: Specialty Clinic FTE/Hours: 1.0 FTE/40 hours per week Schedule: Monday - Friday between the hours of 7:45am and 6:00pm

Demonstrates professionalism and excellent customer service when conducting assigned patient appointments, to include home phone/video visits and clinic visits. Performs general nursing care as appropriate to virtual care. Prepares the telemedicine equipment and assists provider during virtual clinic visits. Assist site staff, as applicable with examinations, screenings, and assessments. Creates Electronic Health Record (EHR) telemedicine encounters and document required items for each patient appointment. Documents notes in EHR when applicable. Assists site with troubleshooting equipment and technological issues. Answers all inquiry calls in a timely fashion, offer and schedule assessments, complete the database and keep all information up to date. As the point of contact for all of eCare services, provide excellent customer service to all callers. Communicates with nurses, sites, providers, and coordinators regarding patient readiness or patient needs. Performs professionally in communication with patient and site staff via camera. Assists with scheduling and completing patient appointments. Performs camera and equipment checks with sites. Maintain an environment conducive to open communications, cooperation, and staff development through the use of active listening and other effective communications skills. Suggests plans tosolve clinic problems to make improvements in the delivery of care. Collaborate with site staff and patients regarding medications, treatment instructions, diagnostic process, and lab results. 15. Assumes other responsibilities with eCare Specialty Clinic projects, implementations, and activities assigned by the Director.