RN Telephonic Case Manager

Belle is a fast growing engagement company that is revolutionizing home healthcare – and it all begins with the feet. With 25M+ U.S. seniors no longer able to see or reach their feet, a lack of self care and mobility challenges cost the health insurance plans $38B+ in preventable medical spending every year. Belle trains and manages a network of nail technicians or “Belle Technicians” who provide in-home foot care (aka medical pedicures). Belle uses cutting edge data science to identify those most in need on behalf of health plans and deploys its services accordingly. While in the home, Belle Technicians complete assessments and screenings, often being the first to identify emerging issues below and above the knee. As these issues arise, a team of remote nurses coordinate care with other healthcare providers - preventing serious and costly episodes. Our mission: Bring Joy to Healthcare. Join us if our cause inspires you!

Belle is seeking a full-time, remote Telephonic Nurse Case Manager to help deliver high-quality, member-centered care. In this role, you will play a key part in improving clinical outcomes, supporting care coordination, and enhancing satisfaction for both members and their caregivers. As a Nurse Case Manager, you will: Review documentation from in-home visits Provide telephonic case management for members Facilitate and track referrals to appropriate health and community resources Assess Social Determinants of Health (SDOH) and support the resolution of identified barriers to care Develop, update, and manage individualized care plans in collaboration with members and their care teams This role is ideal for a compassionate nurse who is experienced in care coordination and chronic disease management, and passionate about improving the health and well-being of members through personalized, holistic support.

Manage, validate, and track all member cases, ensuring timely communication with appropriate healthcare and community resources Leverage strong people skills to relate to members, show empathy for their situational/clinical circumstances, and seek creative ways to advocate for the member's best interest Provide feedback on BT documentation Communicate areas for improvement clearly and constructively to support continuous enhancement of care quality and the member experience