UnitedHealthcare

RN Transitions Service Coordinator – Bexar County, TX

Posted on

June 28, 2025

Job Type

Full-Time

Role Type

Clinical Operations

License

RN

State License

Texas

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Company Description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Job Description

If you reside in or within commutable driving distance of San Antonio, TX, you will have the flexibility to work remotely* as you take on some tough challenges. Position is field based with home-based office.

Requirements

Required Qualifications: Current, unrestricted RN license in the State 3+ years of clinical experience in a hospital, acute care, home health / hospice, direct care or case management Intermediate proficiency to enter / retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action Ability to communicate complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from other Reside in or within commutable driving distance to Starr, Jim Hogg, Zapata or Hidalgo counties Valid Driver’s License, reliable transportation and the ability to travel up to 75% within Bexar County and surrounding areas to visit member homes or other locations within service delivery area Reside in or within commutable driving distance to San Antonio, TX Preferred Qualifications: Case Management experience including Certification in Case Management Home care / field-based case management experience Medicaid, Medicare, Managed Care experience Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs Experience in Home & Community based or Long-Term Care services delivery Bilingual skills; English and Spanish

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Responsibilities

Visit Medicaid members in their homes and / or other settings, including Nursing Facilities, Community Centers, Hospitals or Providers’ Offices Provide a complete continuum of quality care through close communication with members via in-person, telehealth or on-phone interaction Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels and Minor Home Modifications to name a few Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team

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