Elevance Health

RN Triage Nurse 100% VIRTUAL, CareBridge

Posted on

June 13, 2025

Job Type

Full-Time

Role Type

Triage

License

RN

State License

Compact / Multi-State

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Company Description

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

Job Description

CareBridge RN Triage Nurse *Seeking candidates that have an active, unrestricted RN Compact license Or Multi-state RN licenses in either of the following states: AZ, FL, IA, IN, KS, MA, NM, OH, PA, TN, TX or VA. Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Work Shift: 4/10 works shifts, 11 am to 9 pm (Central Standard Time) and every two weeks, full weekend shift. The RN Triage Nurse is responsible for triaging acute care needs and issues telephonically. Utilizing department guidelines, completes triage process and applies established criteria to assign members to appropriate care management component. Collaborating with team members and providers to provide appropriate level of care.

Requirements

Requires an AS in nursing and a minimum of 2 years of acute care clinical experience; or any combination of education and experience, which would provide an equivalent background. Current, unrestricted RN license in the applicable state(s) required. Preferred Skills, Capabilities and Experiences: Current, active, RN Compact license highly preferred. Emergency Room and/or Urgent Care experience highly preferred. Telehealth experience. BS in nursing preferred. Experience with EMR systems. Experience in managing complex care cases for developmental disabilities and chronically ill patients strongly preferred. Ability to understand clinical information and prepare a concise summary following department standards strongly preferred. Basic knowledge of the medical management and care management process and role preferred.

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Responsibilities

Utilizes the nursing process to meet an individual’s health needs. Learns to develop favorable working partnerships and collaborative relationships with members, healthcare service providers, and internal and external customers to help improve health outcomes for members. Works in collaboration with medical management and care management associates to identify issues, problems, and resource needs and assign to appropriate care management program. Documents appropriate clinical information, decisions, and determinations in a timely, accurate, and concise manner. Monitors inbound calls and tasks by attributed care members. Assigns patients to Nurse Practitioners when necessary.

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