RN / WEO plus 2 Weekdays / Evenings / Telehealth Nursing

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Please Note: Shift is WEO (Saturday & Sunday) plus 2 days during the week working 12pm-10:30pm. A multistate nursing license is required for this Telehealth role. Department Overview: Nurses in the Telehealth Nursing department demonstrate strong competency in using various telecommunication technologies to provide direct virtual nursing care. Telehealth Nursing RNs triage, prioritize patient needs, collaborate with patients to develop care plans, direct them to the appropriate level of care, and provide referrals to Emory services and other resources to ensure a comprehensive care experience. Telehealth Nursing LPNs assist patients with prescription management across specialties. Description: We are seeking a capable Registered Nurse / RN who has acquired broad experience in caring for patients and has developed a sound understanding about the care of a particular patient population.

The Virtual/Telehealth Registered Nurse (RN) is responsible for providing high-quality patient care using virtual platforms. The RN utilizes their clinical expertise, critical thinking, and evidence-based practices to assess, triage, and support patients remotely. The role requires proficiency in telecommunication technologies, the ability to apply clinical algorithms and protocols, and a strong understanding of patient populations and virtual care workflows. Patient Care & Telehealth Services: Conduct remote patient assessments, triage, crisis intervention, and education via telephone, video, chat, and other digital platforms. Develop individualized care plans in collaboration with patients and providers. Apply clinical algorithms and protocols within the Electronic Medical Record (EMR) to determine appropriate patient disposition. Schedule patients with the appropriate level of care based on triage findings. Assist with prescription management, referrals, and connecting patients to Emory services and external resources. Communication & Collaboration: Serve as a liaison between patients, providers, and the healthcare team. Resolve medication and pharmacy-related issues in coordination with provider orders. Educate patients on their care plans and promote optimal health outcomes. De-escalate calls to ensure reasonable and effective resolutions for all parties involved. Documentation & Compliance: Accurately document patient interactions, assessments, and interventions in the EMR. Maintain confidentiality and adhere to HIPAA regulations. Identify and report patient safety and quality concerns. Ensure compliance with the ANA Code of Ethics for Nurses and institutional policies. Professional Development & Training: Participate in ongoing competency training and skill development for telehealth nursing. Train, orient, and mentor new team members, students, and staff as needed. Stay informed through TEAMS, emails, and other internal communications regarding policy updates and system changes. Administrative & Operational Support: Attend staff meetings, huddles, and other organizational meetings as required. Support clinical and administrative telehealth operations across various practice settings. Work a flexible schedule, including weekends and holidays, to meet business needs.