UnitedHealthcare
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
As a Secondary Review Nurse, you will be conducting a review of long-term support services (LTSS) for the United Healthcare Community Plan of Kansas population. This nurse will work with the service coordination teams to ensure that the LTSS services align with the state guidelines along with the policies and procedures of the health plan. Additionally, this nurse will track various reporting elements for analysis and trending along with serving as a resource to others. The Secondary Review team consists of nurses and technicians within the plan. Hours are Monday – Friday 8am – 5pm. If you are located within the state of Kansas, you will have the flexibility to work remotely* as you take on some tough challenges.
Required Qualifications: Current, unrestricted RN license in the state of Kansas 2+ years of experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs 1+ years of experience working with people receiving services on one of the homes and community-based waivers in KS 1+ years of Medicaid, Medicare, or Managed Care experience in long-term care, Long Term Services and Supports, home health, hospice, behavioral health, public health or assisted living 1+ years of computer experience, including experience with email, internet research, enter/retrieve data in electronic clinical records, use of online calendars and other software applications Preferred Qualifications: Knowledge of community resources Strong written and verbal communication skills Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
Review technical metrics/specifications/ measures Evaluate documentation of Functional Assessment, compare to adherence to form instructions. Review and compare to prior assessment for changes. Provide recommendations to SC completing assessment if areas of opportunity exist Follow relevant regulatory guidelines, policies and procedures in reviewing clinical documentation (e.g., HEDIS, Clinical Practice Guidelines, HCC) Review relevant HEDIS specifications to guide chart review Review/ interpret/ summarize medical records/data to address quality of care questions Review provider responses to reports/findings and correlate with medical records Verify necessary documentation is included in medical records Maintain HIPAA requirements for sharing minimum necessary information Based on review of clinical data/documentation, identify potential quality of care issues (e.g., variations from standard practice potentially resulting in adverse outcomes) and potential fraud/waste/abuse Solve moderately complex problems and/or conduct moderately complex analyses Work with minimal guidance; seeks guidance on only the most complex tasks. Translate concepts into practice Provide explanations and information to others on difficult issues Coach, provides feedback, and guide others while acting as a resource for others with less experience
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