Skilled Nursing Facility (SNF) / Patient-Driven Payment Model (PDPM) Trainer

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills—key aspects for personal and professional growth We provide guidance/coaching to every employee through our mentoring program wherein every junior-level employee is assigned a senior-level professional as an advisor The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond

Deliver structured training and facilitation for SNF/PDPM auditors, including new hire onboarding and ongoing development Translate audit findings and error trends into targeted training, coaching, and reinforcement activities Provide one-on-one and group coaching to address performance gaps and improve audit accuracy and consistency Support trainees in developing strong clinical documentation interpretation and classification logic for SNF claims Reinforce application of PDPM components, including MDS-driven reimbursement factors Conduct observation sessions, case reviews, and teach-back activities to validate learner understanding and application Utilize progress reports and performance data to identify trends, root causes, and opportunities for intervention Support trainees in achieving performance expectations and progressing efficiently through training to independent production Partner with Quality, Audit, and SMEs to ensure alignment on audit logic, regulatory guidance, and training priorities Maintain accurate training documentation, including progress tracking, coaching notes, and performance updates Own and contribute to the development and enhancement of training materials, case studies, and job aids