Spanish Bilingual Triage RN – Remote in IA, MN or NE

Planned Parenthood North Central States (PPNCS) and its subsidiary organizations provide, promote, and protect reproductive and sexual health through high quality care, education and advocacy. A member of America’s most trusted reproductive health care provider, our affiliate is proud to support and operate 29 health centers across our five-state region (Iowa, Minnesota, Nebraska, North Dakota and South Dakota). Each year, we provide health care to nearly 115,000 people and health education to more than 99,000 people in our region.

Minnesota, Iowa, Nebraska, North Dakota, South Dakota Spanish Bilingual Triage RN – Remote in IA, MN or NE Pay: The anticipated salary range for this position is $31.80-$41 per hour, depending on experience and qualifications. Compensation is determined based on a variety of factors, including relevant work experience, the skills required for the role, internal equity, market competitiveness, and budget considerations. We are committed to ensuring fair and competitive pay for all employees. Schedule: Full-time, 40 hours per week Shift times: Monday-Friday, 3 shift times on a rotation– 8am-4:30pm, 9am-5:30pm, & 9:30am-6pm. On call every 12th weekend after 6 months of employment. $100 paid for on call shifts plus any time worked. Location: Remote Job type: Non-Exempt Union Membership: This position is represented by SEIU. Questions? Contact Jobs@ppncs.org. To be eligible for this role, you must reside in Iowa, Minnesota, or Nebraska. Job Summary: The Bilingual Triage Registered Nurse (Spanish) advances the mission of Planned Parenthood by providing expertise and support to patients using remote communication including phone, text, and video. Under supervision of the Triage Manager, the Triage Registered Nurse (RN) responds to clinically oriented questions from established PPNCS patients and enhances the essential services provided in our health centers by delivering remote patient care before and after clinic appointments. Triage RNs are advocates in implementing our mission of “Advancing and protecting sexual and reproductive healthcare for all.” They may perform other related duties as assigned.

Responds to medical questions and concerns of established PPNCS patients via phone, email, portal and other virtual communication methods Completes post procedure follow up phone calls, i.e. Colposcopy, IUC and implant insertion, Medical AB, Surgical AB Conducts clinical communications with patients regarding follow up for abnormal test results, provides patient education, and assists patients with management of follow up plans Documents patient calls according to approved protocols and follows approved RN Condition Specific Protocols and the PPNCS Medical Standards and Guidelines (MS&G) Refers patients to appropriate community resources and/or Urgent care/Emergency Departments Responds to online “Ask a Nurse” portal questions from PPNCS patients Manages phone & online birth control refill requests Participates in rotation to support for 24/7 after hours nurse triage hotline with call schedule shared among team. Receives and respond to evening and weekend phone calls from patients following abortion procedures and other services performed at PPNCS Health Centers Provides triage for patient phone calls and, when necessary, direct patients to Urgent Care, Emergency Department, or PPNCS Health Centers for in-person follow up procedures Provides medically appropriate responses to medical questions and concerns, offer relevant patient education, and refer patients to community resources as needed to supplement the care they received at PPNCS Performs additional related duties as assigned