Spanish Onboarding RN

Cortex is driven to assist healthcare providers in their mission to care for patients. Founded in 2015 by Riley Adamson, we were originally known for making follow-up calls to patients after discharge from the hospital. Since that time we have become a full-featured software platform for healthcare providers, sitting alongside the EHR to generate opportunities for positive healthcare outcomes.

Job Title: Spanish Onboarding RN Location: Remote Employment Type: 1099 contractor Compensation: $16 per completed onboarding, $5 per partial onboarding (able to set them up with wifi/tablet but not complete clinical onboarding) $1 per incomplete (3 attempts to reach) Position Summary: We are seeking a compassionate, tech-savvy RN to join our team as a Remote Patient Onboarding Specialist. In this role, you will be the first point of contact for patients enrolled in a virtual pulmonary rehabilitation program. You’ll guide patients through the technical setup of their rehab tablet and assist them in completing a brief onboarding video call that collects essential baseline health data. This is a flexible, remote position ideal for someone who enjoys helping others, has strong communication skills, and is comfortable using video call platforms and basic tech troubleshooting.

Contact new patients assigned daily and schedule onboarding calls at mutually convenient times. Walk patients through unboxing and setting up their rehab tablet, including connecting to Wi-Fi and charging the device. Assist patients in joining their initial onboarding video call via the tablet. Guide patients through a short physical activity (e.g., marching in place for 2 minutes) while the tablet collects vital signs (heart rate, respiratory rate, etc.). Ensure successful completion and recording of clinical onboarding data for provider review. Document call outcomes: completed, partial, or incomplete, and report issues as needed.