Specialty Care Nurse Practitioner Manager

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

A bit more about this role: This position is an amazing opportunity for an ambitious nurse practitioner (NP) to take on an impactful leadership role in the Devoted Medical Specialty Department to help develop the clinical excellence of the team. The Specialty Care NP Manager will be responsible for the clinical and operational oversight of the NPs in the Heart Center (CHF and Virtual Cardiology Clinics) and the CKD Clinic while continuing to provide clinical care to patients in either the Heart Center or CKD Clinic. The position will join the Specialty Care management team (Medical Director, Clinic Physicians, Operations Leads, Clinic Managers) and together work to strengthen the programs’ collaborative culture, empower the front line staff to achieve clinical excellence, and surface opportunities to improve patient care. This manager reports to the Medical Director for Specialty Care. Both the Heart Center and the CKD Clinic are Devoted Medical’s newest specialty care clinics focused on delivering high quality, high value, and accessible virtual first heart and kidney care to its members. Responsibilities will include: 50% of your time will be dedicated to providing patient care either in the heart center or the CKD clinic (18 hours per week):

Conduct focused and thorough assessments of patients with conditions that impact heart or kidney health through virtual consultations including ordering diagnostics as needed, interpreting labs and imaging data, and developing a treatment plan in collaboration with the clinic team. Formulate accurate diagnoses and develop individualized treatment plans for patients with heart or kidney needs, including medication management, lifestyle modifications, and monitoring recommendations. Work with interdisciplinary teams including lead clinic physicians, social workers, pharmacists, and nurses. 50% of the time will be dedicated to serving as the NP manager of the Devoted Heart Center. Your team will consist of those NPs who work in the Heart Center (CHF and Virtual Cardiology Clinics) as well as the CKD Clinic. These responsibilities include: Provide oversight and accountability for the clinical performance of the NP team, quality chart reviews, coaching and teaching. Lead and maintain a strong team culture, being the standard-bearer for a collaborative, unified, engaged provider group. Serve as the liaison to the Clinic Managers and Medical Director on issues regarding patient care, interdisciplinary coordination, and performance management challenges Lead hiring, interviewing, onboarding and ongoing training of the NP team. Oversee licensure of all direct reports to ensure adequate clinical coverage across all markets in all clinical programs. Participate in all ongoing clinical leadership meetings, including interdisciplinary team meetings, clinical oversight meetings, Specialty Care leadership huddles, etc. Identify areas for improvement and implement strategies to achieve targeted metrics. Manage, empower, inspire, and align the ever-growing team of NPs, to include regular one-on-one meetings with each direct report. Set personalized goals for direct reports and review individual performance. Manage time-off requests and work closely with the Clinic Manager to support adequate NP staffing of the clinical programs at all times. Handle special projects to improve the quality of care delivery. Attributes to Success: You are a servant leader, recognizing that everyone’s success is your success. As a leader you are there to enable your team to be empowered to do the best work possible and trust your guidance and assistance. You are a team player, understanding that to achieve the best results, collaboration across teams is essential. You work well in a matrixed leadership environment. You assume positive intent from everyone on the team and work to create a culture of mutual respect. You enjoy working in a fast-paced, rapid-growth, constantly improving program. You like tackling hard problems and building new solutions. You are agile and flexible, willing to change your opinions on topics as new information arises. You have the fortitude to provide direct, kind and constructive feedback to your reports. You crave feedback for yourself and integrate feedback into your own performance. You are empathetic and able to analyze clinical or operational challenges from multiple perspectives. You are organized and pay close attention to detail. You are eager for improvement and are not afraid to experiment or fail. You are excited by change and willing to try new approaches to patient care. You have a passion for making healthcare better, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members.