Supervisor Clinical Documentation Improvement (CDI)

Because its caregivers have been driving the future of healthcare – since 1921, Cleveland Clinic is consistently named among “One of the Nation's Top Hospitals” by leading publications such as U.S. News & World Report. Founded in Cleveland, Ohio by four renowned physicians with a vision of providing outstanding patient care based on the principles of cooperation, compassion and innovation, Cleveland Clinic has grown to become the world’s first integrated international health system. More than a century later, that system is home to more than 70,000 top-talent caregivers providing world-class care across 100+ areas of specialty from a network of award-winning (Magnet®, Pathway to Excellence®, Baby-Friendly®) facilities in Ohio and Florida. Because millions of patients each year trust one name for exceptional healthcare – Cleveland Clinic is here for you.

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Clinical Documentation Improvement Supervisor, you will oversee the daily operational activities of a team of clinical documentation specialists and assist the Manager with personnel-related duties. In this role, you will organize, direct, coordinate, and manage the activities of the CDI team, ensuring compliance with CCHS, JCAHO, and other regulatory requirements. Serving as a liaison between CDI and other CCHS departments, you will monitor team performance, provide ongoing education and support, administer disciplinary counseling when needed, and make recommendations in alignment with Cleveland Clinic enterprise HIM and CCF policies and procedures. A caregiver in this role works remotely days from Ohio or Florida – hours are 8:00 a.m. – 5:00 p.m.

Assure compliance with CCHS, JCAHO, and other regulatory bodies. Serve as a liaison between CDI and other CCHS Departments. Supervise CDI personnel in daily operational activities. Direct the performance of CDI for the purpose of accurate documentation and queries. Monitor and maintain data on employee compliance with productivity and quality standards and take appropriate action as needed. Assist the manager with hiring, performance appraisals, disciplinary actions, training, distribution and flow, and employee engagement. Administer corrective action as needed. Maintain efficient systems and workflow to meet both CCF and government regulations. Protect the confidentiality of patient information per HIPAA regulations. Responsible for ongoing development, implementation, processing and maintenance of clinical data computer systems. Protect the interest of the Clinic with HIM vendors. Interacts with ITD in the support of systems and processes in the section. Facilitate/train CDI staff on daily activities. Monitor and ensure time and attendance policy for the section. Interact with the CDI Quality and Education Coordinators to support CDI Quality and Education initiatives. Interact with the Manager of CDI to support the program initiatives and strategic planning goals.