NORTHEAST MICHIGAN COMMUNITY SERVICE AGENCY INC.

Supports Coordinator - Registered Nurse

Posted on

November 11, 2025

Job Type

Full-Time

Role Type

Case Management

License

RN

State License

Michigan

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Company Description

Northeast Michigan Community Service Agency, Inc. (NEMCSA) is a private, nonprofit Community Action Agency, whose Mission is to provide quality programs and services to strengthen and enhance the self-sufficiency of individuals, families and communities through the best use of human and financial resources, focusing on those who are experiencing an economic hardship.

Job Description

Location will be based on organizational needs and the selected candidate’s proximity within the service area. Multi county travel is required. What you will do: Responsible for assessing participants' care needs to determine eligibility for various programs and services. This role involves developing and implementing person-centered care plans, coordinating services, and advocating for participants to ensure their health, safety, and welfare. The supports coordinator RN will work collaboratively with their partner, participants, allies, and community entities. Additionally, the Supports Coordinator RN will maintain compliance with state, federal, and agency guidelines, documentation standards, and timelines.

Requirements

Education and Experience: Experience serving frail older adults or disabled persons preferred. Experience in case management, long-term care, or human/social services is preferred. Working knowledge of computers, including proficient typing skills. Experience working within the Microsoft Office Suite. (RN) associate degree is required minimally or bachelor's degree in nursing Certificates, Licenses, Registrations: The ability to obtain a professional license in Michigan is required.

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Responsibilities

Essential Duties and Responsibilities: Other duties may be assigned. Assessment and Planning: Conduct comprehensive assessments and reassessments within the discipline’s scope of practice to evaluate participants' program eligibility and care needs. Develop and implement person-centered care plans that reflect the individual’s needs, preferences, and goals. Collaborate with participants, their allies, and care teams to establish contingency plans for critical services. Service Coordination and Advocacy: Coordinate, arrange, and authorize services and supports necessary to meet participants' needs. Advocate for participants and their allies to ensure access to required services and support. Assist participants with program applications, including follow-up to ensure timely eligibility determinations.· Maintain ongoing communication with participants, families, and community entities to support effective service delivery. Monitoring and Follow-up: Regularly monitor participants' health status and progress, adjusting care plans to address their condition or changes in need. Conduct follow-up contacts and assessments to ensure effective care plans and service delivery. Monitor participants' medical and financial eligibility for appropriate program enrollment. Compliance and Documentation: Apply and abide by state, federal, and agency standards by maintaining participant files and completing required documentation accurately and promptly. Report any critical incidents and suspected cases of abuse, neglect, or exploitation following mandatory reporting regulations. Collaboration and Community Engagement: Establish and maintain professional relationships with community partners, including local MDHHS offices, mental health agencies, health departments,  senior centers, hospitals, funders, and other service providers. Represent the agency at local, state, and federal meetings as required. Participate in developing and implementing agency policies, procedures, and training initiatives. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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