Jobgether
Team Lead, Registered Nurse, Expert Medical Opinion
Company Description
Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Team Lead, Registered Nurse, Expert Medical Opinion in United States. This role offers a unique opportunity to lead a dynamic telehealth nursing team while directly impacting the quality of patient care. You will balance clinical responsibilities with operational oversight, guiding nurses in delivering member-centric care and ensuring adherence to standards and protocols. The position emphasizes mentorship, coaching, and cross-functional collaboration, allowing you to influence both team performance and organizational processes. You will manage workflows, monitor quality metrics, and provide support for new initiatives while fostering a positive and professional work environment. This is a chance to combine clinical expertise, leadership, and strategic thinking to enhance healthcare delivery across a remote care platform.
Requirements
Candidates should have: BSN or RN with a bachelor’s degree and a minimum of 5 years of clinical experience, or AAS/ADN with 7+ years of clinical experience. At least 1 year of telephonic nursing experience and a current/valid RN license. Proven experience leading a nursing team, with strong organizational and multitasking skills. Proficiency with EMR systems and other professional technology platforms. Excellent communication and interpersonal skills, with empathy and adaptability in a fast-paced healthcare environment. Commitment to continuing education and professional development. Preferred: 2-3 years of direct patient care or case management, Certified Case Manager (CCM) certification or willingness to obtain within a year, and experience with utilization management, triage, managed care, or discharge planning. RN license with compact licensure is a plus.
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Responsibilities
As the Team Lead, Registered Nurse, you will: Provide first-line support and guidance to telehealth nursing staff, serving as a culture and change champion. Manage a caseload while delivering high-quality, member-centric care. Identify gaps and barriers in care or processes and partner with leadership to implement solutions. Act as a subject matter expert for interdisciplinary teams and cross-functional stakeholders. Onboard, coach, and mentor new team members to ensure adherence to standards and operational excellence. Utilize metrics and data to inform daily activities, guide decision-making, and drive performance improvements. Communicate effectively with internal and external stakeholders, ensuring alignment and collaboration.
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