Telehealth Nurse - Access Center - Boynton Beach, Florida

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient, Inc., has ranked NYU Langone No. 1 out of 118 comprehensive academic medical centers across the nation for four years in a row, and U.S. News & World Report recently ranked four of its clinical specialties No. 1 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across seven inpatient locations, its Perlmutter Cancer Center, and more than 320 outpatient locations in the New York area and Florida. The system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise. For more information, go to nyulangone.org and interact with us on LinkedIn, Glassdoor, and Indeed.

We have an exciting opportunity to join our team as a Telehealth Nurse - Access Center - Boynton Beach, Florida. In this role, the successful candidate carries out remote patient care responsibilities with emphasis on decision-making. Provides competent, safe and compassionate care based on established NYUHC Patient Care and Nursing Standards and program policies. As a member of the interdisciplinary healthcare team, collaborates with the provider and local site to implement a comprehensive patient-centered plan of care to achieve expected outcomes; utilizes principles of assignment and delegation consistent with the NY State Nurse Practice Act.

Review physicians messages received from patients though the electronic medical record as per accepted policy and procedure Participate in regular debrief meetings with local sites to identify issues or opportunities for improvement Document provider and patient interactions accurately and in a timely manner using the electronic medical record systems per policy and accepted nursing standards Provide telephonic patient education regarding results and understanding condition management as per provider instruction and nursing scope of practice Assist providers in contacting patients regarding test results as per provider instruction Communicate effectively with local site pool, staff or provider via telephone or electronic message as appropriate Determine proper handling or routing of non-urgent messages based on established guidelines or in accordance with sound judgement Assess messages for urgent situations or needs, and contact patient telephonically for further evaluation and referral to the local site or emergency/urgent care services as appropriate