Ophelia
Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost four years and we're excited to continue our growth. We are a team of doctors, scientists, startup veterans, and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.
The Licensed Clinical Care Manager (CCM) is a critical part of our care team at Ophelia. As an Advanced Practice Practitioner, you will provide clinical care to stable patients receiving medication for opioid use disorder and a narrow suite of psych disorders (depression, anxiety, etc…). You’ll work closely with prescribing clinicians, triage nurses, and administrative care coordinators to deliver compassionate, evidence-based treatment to patients with OUD. The CCM offers non-judgmental, non-stigmatizing support for stable patients, acts as a liaison and advocate for them, and ensures patients receive appropriate care as their needs evolve. The CCM conducts follow up visits, induction check-in calls, and urine drug screen visits. If a patient requires more intensive or higher acuity care for a period, the CCM can escalate to the prescribing clinician or increase the cadence of visits. The schedule for this role will fall within Monday - Friday, 9-7p ET; a 40 hour, 5 day work week is required. The ideal candidate is a Nurse Practitioner who: Has a passion for serving vulnerable populations, and; Is interested in getting experience treating patients with OUD via telehealth in a supportive team environment, and; Is looking for full time work in a fast-paced, innovative start-up that puts patients first No experience with MOUD is required for this role: we will teach you what you need to know!
Training and License Requirements: Nurse Practitioner Licensed in PA (dual licensed in NY is preferred) Active DEA license Required Skills: Ability to provide patient-centered, non-judgmental, non-stigmatizing compassionate care Demonstrated experience working with vulnerable or marginalized populations Comfortable working with a diverse population of people 1-3+ years post-training experience Proficient and comfortable working in a remote tele-health environment Excited about working in an early-stage healthcare startup that is fast-paced and always evolving processes and technology to meet patient and clinician needs Ability to independently manage a large panel of patients Working knowledge of differential diagnosis of common substance use disorders Basic knowledge of psychopharmacology for opioid use disorder Demonstrated ability to collaborate and communicate effectively in a team setting Ability to maintain effective and professional relationships with patient and other members of the care team Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention
Treatment Plans: collaborate with Prescribing Clinician (PC) to determine individualized treatment plans for patients; facilitate changes to treatment plans when patients are not improving as expected in consultation with the PC Behavioral Interventions: use motivational interviewing, behavioral activation and other behavioral interventions as needed to motivate patients to remain in care and adherent to their treatment plan and conduct behavioral health / psych evals for the suite of psych services we treat (depression, anxiety, insomnia, etc.) Monitor/Medication Management: systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications; prepare prescription requests for the PC to approve Ensure patients remain compliant with essential and recurring clinical tasks, including monthly completion of measurement based care assessments Education: provide patient education on OUD and MOUD Charting: Document all patient encounters in Ophelia’s EHR in a timely manner
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