About the position The Advanced Practice Provider (APP), Telehealth, PRN is responsible for diagnostic patient care primarily through virtual, remote consultation via video conference or telephone. Providing on-call coverage, the incumbent in this role serves as the dispositional authority for after-hours and weekend clinical calls. He/She is accountable for assessing, diagnosing, treating and precisely documenting geriatric patients’ physical and psychosocial health status through the collection of health data. Required to work 4 hours per week on the weekend and then to pick up a minimum of 24 hours per month total on the weekend each month to maintain per diem status. Responsibilities • Through virtual video conference or telephone, assesses acute and non-acute clinical problems. • Performs and documents physical evaluations and patient histories, analyzes trends in patient conditions and develops, documents and implements a patient management plan based on interpretation of findings. • Aids in the development of a plan of care that may include health education, physician referrals, case management referrals and patient/family counseling. • Evaluates need for immediate nursing intervention, consultation and/or referral and facilitates the necessary patient care. • Works on an as-needed basis, including nights, weekends and holidays with required 24 hours per month minimum. • Expected to pick up shifts to cover PTO, LOA and other unexpected absences, with some shifts being planned in advance and others requiring minimal notice. • Plans patient care based on knowledge of the patient population and/or protocol. • Considers the patient’s cultural background, level of understanding, personality and support systems to anticipate and identify physiological and/or psychological problems. • Serves as patient advocate. • Collects comprehensive and focused data relating to the health needs of patients and families. • Analyzes data to determine appropriate health maintenance and/or improvement methods. • Confers with the patient’s PCP and other medical providers to report health data and ensure compliance with guidelines. • Consults with patients and/or family members on health outcomes and works with them to maintain positive health habits and/or improve opportunities. • Leads efforts to ensure achievement of optimal patient outcomes through use of Telemedicine. • Collaborates with on-call PCP, as needed, to support expected clinical outcomes. • Implements the appropriate protocol to attain expected outcomes. • Evaluate progress toward expected outcomes. • Documents assessments, interventions and progress toward outcomes in an easy-to-understand and translate format. • Works with key contributors to enhance the quality of telehealth practices and systems through the utilization of data demonstrating program effectiveness and success. • Communicates using a variety of formats, tools and technologies to build professional relationships and deliver care across the continuum. • Utilizes appropriate resources to plan and provide services that are safe, effective and financially responsible. • Provides extraordinary customer service and professionalism to all internal and external customers. • May also participate in clinical rounds and conferences, risk and quality management programs, clinical and other relevant meetings. • Adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, policies, and procedures. • Practices in accordance with a written or electronic practice agreement. • Performs other duties as assigned and modified at manager’s discretion. Requirements • Expert-level business acuity • Expert knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Knowledge and understanding of medical practices to function independently as a certified practitioner and in collaboration and consultation with licensed physicians, specialists and other medical providers • Demonstrated record of consistently achieving clinical performance metrics • Technical capability to conduct telemedicine visits in accordance with state and federal regulations • Ability to demonstrate excellent clinical judgement • Ability to problem solve • Ability to prioritize and work under pressure • Ability to provide constructive feedback • Ability to communicate and collaborate with physicians, patients and other team members in a professional manner • Ability to operate effectively with a multidisciplinary team • Ability and willingness to travel locally, within south Florida to attend meetings and trainings up to 10% of the time. • Depending on the assigned schedule required availability to work evenings/overnights and/or weekends. • Minimum requirement to work three holidays in the calendar year. • Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in keyboarding and other systems required for the position • Spoken and written fluency in English; bilingual (Spanish/Creole) a plus • This job requires use and exercise of independent judgment • Acquires knowledge and skills to maintain expertise in area of practice. • Bachelor's degree in Nursing (BSN) and graduate of a school of nursing for Advanced Practice Nursing with certification in area of specialty required; Master's degree in Nursing required. • Valid, active Registered Nurse license required • Board certification by AANP or ANCC required • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required w/in first 90 days of employment • Current DEA number from the DEA for schedule II-V controlled substances may be required based on State of practice • Multi state licensure to include FL and at least 2 licenses in the following states: VA, GA, KS, MI, MO, NC, OH, PA, SC, TN, TX, IL, KY, LA. • A minimum of 3 years' acute/primary care/ urgent care clinical work experience required; with experience treating geriatric patients highly preferred. Nice-to-haves • A minimum of 2 years' telehealth work experience preferred Benefits • great compensation • comprehensive benefits • career development and advancement opportunities • great work-life balance
ChenMed is a healthcare organization operating primary care practices focused on older adults, delivering value-based care and telemedicine services.
