Telehealth Registered Nurse- REMOTE

HeiTech Services is seeking Full-time Registered Nurses to staff a Nurse Advice Line call center 24x7/365 (primarily inbound). The Full-Time Registered Nurse is responsible for providing telehealth clinical assessment, health education, and utilization management services to a variety of beneficiaries. MUST HAVE a Current, Active, Compact License issued by the state of residence and be in good standing with the Board of Registered Nurses. This is a remote, work from home position. Registered Nurses provide telephone triage and health advice to callers across North America remotely, from the comfort of their own home office. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc. All calls are documented electronically, and all telephone encounters are recorded. Work Schedule While there are different shifts available, ALL of them require working at least one weekend day. PLEASE NOTE: the work schedule will begin with 4-6 weeks of paid training, scheduled Monday through Friday, 8:00AM to 4:30PM Central Time, starting July 28th. Candidates must be available to attend all days of training.

Triage all symptom-based calls and give recommendations according to the approved triage protocol. Communicate with TRICARE beneficiaries primarily by phone, also via text, online (web) chat, email required. Provide professional nursing assessment and intervention to patients with acute and chronic care needs. Mobilize patient and family to employ healthy coping strategies, engage in shared decision- making and utilize community resources. Identify gaps in patient services; develop and utilize alternative resources. Exercise professional nursing judgment and advanced communication skills to network with a variety of professionals, agencies, and systems Demonstrate mandatory and clinical competencies of the position. Serve as a liaison between nursing staff and all providers to improve the clinical experience for the patient, staff, and provider. Provide health education and Prepare individuals for primary care manager/physician visits.