Telehealth Triage Nurse

With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team.

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview: Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded.

Role Responsibilities: Provide telephone triage and advice to callers to assist them in making timely medical decisions Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients Promptly complete confidential medical records as per company documentation standards Provide clear and concise information and direction during patient encounters Expectations of Nurse: Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion Part time work may be considered with open availability Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended) Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet) Participation (via telephone or video) in staff meetings Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements Scheduling and Licensure: Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion Part time work may be considered with open availability Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week Work every other weekend, option to work additional weekends also available Must possess a compact nursing license and a California license would be an asset