OpenLoop

Telemedicine RN - Team Lead

Posted on

July 24, 2025

Job Type

Full-Time

Role Type

Telehealth

License

RN

State License

Compact / Multi-State

Apply to This Job

Help & Resources

Company Description

OpenLoop Health was founded with the vision to deliver healing anywhere. We do so by thoughtfully pairing leading clinicians (like you!) with innovative telehealth companies providing patient care in all 50 states. Our team of Clinician Advocates and full-service support staff are dedicated to helping you land the right virtual care positions aligned to your expertise, passions, and schedule. Consider OpenLoop your all-access pass to rewarding work, great pay, and the flexibility you’ve been looking for.

Job Description

OpenLoop is looking for a full time Telemedicine Registered Nurse Team Lead (RN) to join our team remotely. In this role, you will be responsible for providing patient education and clinical support, ensuring optimal health outcomes, and working alongside the RN Team Leads and RN Manager for patient and operational success. Additionally, you will be responsible for supporting a team of 1099 RNs, completing quality assurance reviews, supporting training, and participating in process and resource development. About the Position This is an incredible opportunity to support RN operations in a fast-paced, innovative company that puts the patient at the center of everything we do. This role is for a clinical care professional who delivers nursing care using telemedicine modalities and provides support to the RN team. Registered nurses are members of an interdisciplinary care team working as staff clinicians with OpenLoop. You'll be at the forefront of healthcare delivery, providing vital support to patients over the phone. Your role will involve assessing patient needs, offering medical advice, coordinating care plans, ensuring optimal health outcomes, and providing an outstanding patient experience. In addition to providing direct patient care, this role will provide administrative and operational support for the RN Team in close partnership with the RN Manager. The RN Team Lead will be a resource for complex patient needs,assist with quality assurance, reporting and analytics, support training, and participate in other projects to ensure continuous improvement of RN Team operations. This position offers an opportunity to make a meaningful impact on patient satisfaction and quality of care while contributing to the continuous improvement of healthcare services. If you are a dedicated RN with a passion for patient advocacy, compassionate and patient centered communication, technology, fast-paced and innovative environments, and driving operational excellence, we encourage you to apply for this rewarding position.

Requirements

Must have Active and Unencumbered 50 state Registered Nursing licensure or eligibility to obtain. This license MUST be reflected on a current CV or provided upon application to be considered. Must live in the state in which the Compact was granted to be considered Associate degree in Nursing (A.D.N) from an accredited school of nursing required; Bachelor of Science in Nursing (B.S.N) preferred. At least 5+ years of clinical experience in settings such as telemedicine, acute care, or case management, with at least 2+ years of leadership, administrative or operations experience. Prior experience leading clinical teams. Highly tech-savvy with a proven skill set to simultaneously navigate multiple complex systems. Preference for experience with Google Suite, slack and iOS. Demonstrated ability to swiftly learn and utilize new software and operating systems. Above average proficiency in using telecommunication technology and electronic health record (EHR) systems. Excellent skills in troubleshooting technical concerns and guiding others on use of technology. Excellent interpersonal and communication skills. Outstanding patient service skills including experience with deescalation and service recovery. Ability to work cross-functionally across multiple teams and stakeholders Team player Able to quickly pivot as needed in a rapidly growing startup environment Passionate about motivating and growing a successful team Experience in training and development, quality assurance, and operations. Commitment to providing high-quality patient-centered care. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment Full-time role, requiring availability to work extended hours including certain weekends and holidays.

Need help crafting an effective cover letter and resume for this role?

Get access to our expert resources: our proven framework offers successful strategies, helps you find the best-fit positions, craft standout cover letters, optimize your resume, and much more.

Get Started

Responsibilities

Work alongside other members of the RN team to ensure the delivery of safe, effective, and compassionate care via telemedicine to patients across the country for a wide variety of conditions. Participate in ongoing training and professional development activities to stay updated on survey protocols, healthcare regulations, and best practices. Meet productivity targets and quality standards established by the organization. Serve as an escalation point for complex clinical support calls, technical, and operational concerns. Provides clinical leadership by directing, coordinating, and delegating patient care in an organized manner while allowing for flexibility as appropriate. Ability to effectively communicate expectations, motivate individuals, foster collaboration, and demonstrate a proven ability to foster a positive and engaged team dynamic. Responsible for continued assessment of quality, productivity, and performance improvement to promote excellence in patient support. Work alongside RN Manager and training partners to support training of RN team members on clinical protocol and operational process. Contribute to continuous improvement of team operations and patient experience. Other duties as assigned.

Apply to This Job

Help & Resources

Our Resources Designed for Success

Nurses who follow our proven framework increase their chances of landing a remote telehealth role by 5x!

Telehealth

Starter Pack

Telehealth

Pro Toolkit

Telehealth

Mastery Suite

Price

$34 $79 $149

Resume Template Package

Checkmark Checkmark Checkmark
Matching Cover Letter Checkmark Checkmark Checkmark
Matching Reference Page Checkmark Checkmark Checkmark
Resume Tips and Tricks Checkmark Checkmark Checkmark
Resume Optimization Guide Checkmark Checkmark
7 Nurse Resume Examples Checkmark Checkmark
20+ Professional Summary Examples Checkmark Checkmark
How to Structure Unique Career Experiences Checkmark Checkmark

āœ…Career Accelerator Success Guide

Checkmark
šŸ”“Lifetime Premium Job Board Access

Checkmark
šŸ“ˆJob Application Tracker

Checkmark
⭐1:1 Expert Support & Mentorship

Checkmark

Basic

Telehealth

Starter Pack

$34

  • Checkmark

    Resume Template Package

    ATS optimized design for nurses

  • Checkmark

    Matching Cover Letter

  • Checkmark

    Matching Reference Page

  • Checkmark

    Resume Tips and Tricks

ADVANCED

Telehealth

Pro Toolkit

$79

  • Checkmark

    Everything from Starter Pack

  • Checkmark

    Resume Optimization Guide

  • Checkmark

    7 Nurse Resume Examples

  • Checkmark

    20+ Professional Summary Examples

  • Checkmark

    How to Structure Unique Career Experiences

BEST VALUE

Telehealth

Mastery Suite

$149

  • Checkmark

    Everything from Starter Pack

  • Checkmark

    Everything from Pro Toolkit

  • Checkmark

    Career Accelerator Success Guide

    Proven method for landing your dream role

  • Checkmark

    Lifetime Premium Job Board Access

  • Checkmark

    Application Tracker

  • Checkmark

    1:1 Expert Support