Telephone Triage - Remote - Washington ONLY

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

We are seeking a compassionate and experienced Remote Telephone Triage Nurse to join our team. As a telephone triage nurse, you will provide expert nursing guidance, support, and medical advice over the phone to patients in Washington State. This position is fully remote, offering flexibility and the opportunity to work from the comfort of your home while making a direct impact on patient care. The ideal candidate will have strong clinical knowledge, excellent communication skills, and a passion for providing high-quality care in a telehealth environment.

Conduct telephone triage assessments, including taking detailed patient history and symptoms. Provide evidence-based medical advice to patients and families, including recommendations for self-care or seeking in-person care when necessary. Utilize clinical judgment to identify urgent medical conditions and assist in making decisions regarding care or emergency interventions. Document patient interactions in an accurate, timely manner in compliance with company policies and healthcare regulations. Provide education to patients regarding common conditions, treatment options, and preventive measures. Collaborate with healthcare providers, including physicians and specialists, to ensure continuity of care for patients. Stay current with medical guidelines, best practices, and telehealth technologies to provide the highest level of patient care. Adhere to HIPAA and other confidentiality standards, maintaining patient privacy at all times.