Telephone Triage Nurse

We are seeking a highly skilled Pediatric Registered Nurse to join our remote telephone triage team. This role requires extensive pediatric experience in a clinical office setting, strong assessment skills, and the ability to provide safe, efficient, and compassionate patient care over the phone. As part of our triage team, the RN ensures patients receive timely medical guidance while collaborating with providers to deliver the highest standard of care. Additional duties include inbox message management, lab and medication refill coordination, referrals, and prior authorizations.

Conduct remote patient assessments and provide triage advice Collaborate with physicians and healthcare professionals Process prescription refills and prior authorizations Document accurately in patient records Provide education and counseling to patients Adhere to clinical guidelines and compliance standards This role requires excellent clinical judgment, strong problem-solving skills, and empathy in patient interactions. The ability to provide safe, accurate, and timely telephone triage is essential for ensuring positive patient outcomes.