Telephone Triage Nurse (RN)

Evergreen Triage is a nurse-led after-hours triage service aimed at providing clinics and senior living facilities with peace of mind. We partner with healthcare organizations to deliver safe, timely, and compassionate patient support while offering providers trusted relief outside of business hours. Our nurses follow evidence-based protocols to assess symptoms, guide next steps, and ensure patients receive appropriate care. Every call is documented, tracked, and reported back, giving administrators clear insights and providers confidence that their patients are supported. By reducing provider burnout and minimizing unnecessary ER visits, Evergreen Triage helps healthcare organizations save costs, protect their teams, and strengthen patient trust.

We’re on the lookout for skilled registered nurses to join our team and support our after-hours triage services. The best part? You get to choose your own schedule! You can decide how much or how little you want to work. This is a 1099 contract position where nurses pick their available four- or eight-hour coverage windows and get paid for each call they answer during that time. As a nurse, you’ll be answering patient calls, following evidence-based protocols (like Schmitt-Thompson), and documenting the outcomes of each call for our partnered medical offices. Compensation is on a per-call basis. Average call volume varies based on client coverage and shift demand.

Receive and triage incoming patient calls during designated after-hours coverage periods. Use Schmitt-Thompson protocols to guide patient decisions and next steps. Escalate urgent calls per client-specific instructions. Complete accurate documentation in the EMR or designated system.