About the position reputed company Home & Community Care, part of the reputed company family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs - helping patients access and navigate care anytime and reputed company. As a team member of our reputed company HouseCalls team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We’re connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers and facility staff providing 24/7 coverage including holidays. In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to reputed company work life balance. reputed company is transforming care delivery with innovative and personal care. As one of the largest employers of APCs, reputed company offers unparalleled career development opportunities. Scheduling: This is a Part Time, work from home position requiring various shift coverage with a mix of reputed company, weeknights, weekend, and holiday coverage. While shift times can vary, we provide coverage to members 24/7 including reputed company company recognized holidays. Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams A Availability and Coverage expectations for this role 24/7 coverage Position requires a minimum commitment of 20 hours per month Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs Expectations that your are working or have approved PTO for 26 weekends a year. Each FT/PT employee is eligible to have up to 6 weekend shifts a year for PTO Unapproved time away/Unpaid Time Off will result in need to add additional weekend shift to your schedule based on need Holidays are required for reputed company APCs on a rotation basis Holiday scheduling is completed at the beginning of the year for advanced planning. Holiday coverage is provided beginning at 5pm, the end of the last business day, to reputed company of the resumption of business hours Responsibilities • Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members between care givers, facilities, hospitals, primary care providers and the reputed company field colleagues • Available to use video platform based on clinical need • Working hours should be performed in a secure location as patient privacy is required • Utilize EMR proficiently to provide acute care to members during reputed company shifts and holiday hours • Deliver cost-effective, quality care to members • Manage both medical and behavioral, chronic, and acute conditions effectively, and in collaboration with a physician or specialty provider • reputed company comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations • Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit • The APC is responsible for ensuring that reputed company quality elements are addressed and documented • Utilizes evidenced based practice guidelines • Must attend and complete reputed company mandatory educational and MyLearning training requirements • Coordinate care as members transition through different levels of care and care settings • Monitor the needs of members and families while facilitating any adjustments to the plan of care as situations and conditions change • Review orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the patients’ needs and wishes • Address and be able to have advanced care plan conversations with members and families • Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers to decrease high costs, poor outcomes and unnecessary hospitalizations • This is a virtual patient facing role that requires excellent customer service to reputed company parties including members/families, facilities, the entire interdisciplinary care team (PCPs/specialists) and reputed company staff • Regular and effective communication with internal and external parties includ
Home & Community Care, part of a larger health services organization, providing integrated home-based and telehealth care services aimed at coordinating physical, mental, and social supports for patients.
